Mexico
Applaudo Studios
Grupo Coppel
Senior Manager, Payment Media Transformation
Mexico
Mexico City, Mexico City, Mexico
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General Objective
Coordinate the comprehensive execution of initiatives impacting the bank's transactional processing and payment media platform, ensuring functional, technical, and transactional coherence across all active initiatives. Your role articulates delivery with technology enablement areas, international payment brands, and product owner areas, validating the operational readiness of each initiative before its release to production.
Responsibilities
- Coordinate the comprehensive execution of initiatives impacting the payment media platform (credit, debit, and prepaid card issuance, transactional switching, ATM, acquiring, and processing), maintaining a consolidated view and reporting progress, deviations, and required decisions to the Deputy Director of Payment Media.
- Ensure functional, technical, and transactional coherence among active initiatives, validating shared architecture, the transactional data model, authorization rules, fraud prevention rules, and payment brand parameters to avoid inconsistencies and service degradation in production.
- Coordinate multi-initiative delivery with the technology enablers vertical, ensuring each initiative has validated capacity and latency NFRs, environments provisioned with switch connectivity, planned transactional testing cycles, and PCI-DSS evidence before each gate.
- Coordinate certifications with Visa, Mastercard, and American Express required for each initiative, validating compliance with network rules, mandatory brand updates, and certification plans with the technology provider to support the activation of cards or services in production.
- Coordinate with counterpart development areas for Digital Onboarding and Core Banking on cross-system initiatives (account opening with linked card, credit origination with card, and products contracted from cards), preserving the overall consistency of the process and the cardholder experience.
- Evaluate the technical, functional, transactional, regulatory, and operational readiness of each initiative before release, validating compliance with defined acceptance and exit criteria with the technical lead, Regulatory Compliance, data management teams, and business areas to support the implementation approval before the Deputy Director.
- 1, Establish technological solutions that meet the requirements prioritized by the Consumer Banking business.
- 2, Coordinate with business, architecture, and IT areas for the integration and adoption of new digital capabilities.
- 3, Ensure the correct interpretation of business requirements and needs into concrete and detailed definitions for proper implementation with IT teams and Technology Providers.
- 4, Evaluate market technology platforms that best respond to Consumer Banking needs.
- 5, Lead the technology adoption process in business and operations teams.
- 6, Ensure the execution of initiatives on time, in form, and with quality.
- 7, Establish improvements and adjustments to existing processes and solutions based on user feedback and operational results.
- 8, Ensure the reuse of technological capabilities and components among future solutions.
- 9, Establish governance mechanisms for technological developments in the Consumer Banking domain.
- 10, Ensure the alignment of solutions with the general digital transformation strategy and the Consumer Banking Product Directorate.
Requirements
Education: Degree in Systems, Computer, Electronic, or Telecommunications Engineering.
- Minimum 5 to 6 years operating or developing software for card transactional platforms (debit/credit), bank clearing, or switches.
- Management of multi-initiative programs; payment media architecture; payment switches and networks; Visa, Mastercard, and Amex certifications; PCI-DSS; agile methodologies and SAFe; release governance; technical dependency management; transactional fraud management.
- Intermediate English.
- Availability to travel occasionally.
Benefits
- Base salary
- Savings fund
- Discounts on furniture and clothing purchases
- Christmas bonus (Aguinaldo)
- Vacation time
- Vacation premium
- Profit sharing
- Birthday day off
- Study scholarships
- School supplies
- Family protection club
- Pleasant work environment
- Among other benefits and perks
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