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Adesso SE

Software Architect Conversational AI (all genders)

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YOUR ROLE

  1. Architecture & Integration: You design scalable architectures and define how Conversational AI platforms, LLMs, and Backend systems seamlessly and securely integrate into the customer's existing IT landscape (Cloud/On-Prem).
  1. Technical Project Management: You take on technical leadership in implementation projects, manage the development team, define best practices, and are responsible for the quality of the solution.
  1. Strategic Scoping: Together with the customer, you identify beneficial use cases, evaluate them for technical feasibility and economic viability (ROI), and advise on the selection of suitable platforms, models, and components.
  1. Operations & Governance: You develop sustainable operations, maintenance, and support concepts (Application Management), define SLAs and monitoring, ensuring that AI solutions remain highly available and maintainable even after the Go-live.
  1. Presales & Solution Design: Our sales team looks forward to your support in pitches. You outline rough solution architectures, estimate effort, and convince technical decision-makers on the customer side through expertise.
  1. Compliance & Security: You advise customers on topics such as data security and governance when using Generative AI and on meeting regulatory requirements (GDPR, AI Act).

YOUR PROFILE

  1. Technical Background: You have successfully completed a degree in a natural science (STEM) or a vocational training with corresponding professional experience.
  1. Extensive Experience: You have many years of practical experience in the design and implementation of Conversational AI solutions, preferably in an agency or consulting environment.
  1. Broad Technology Vision: You possess a deep understanding of modern web architectures, cloud platforms, interface design, GenAI & RAG, the connection of Contact Center as a Service (CCaaS) platforms and telephone systems (PBX, SBC), and know how enterprise IT works. You keep the "big picture" in mind, think in long-term system landscapes rather than silos, and recognize technical risks early on.
  1. Stakeholder Management: You speak the language of developers as fluently as that of C-level decision-makers and can translate complex technology into understandable terms.
  1. Customer Focus: You combine high technical competence with a strong service mentality and strive to build not just a functional, but the best possible architecture for the customer.
  1. Language Skills: Very good German and good English skills.

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