United States
Siemens
Symmetrio
Technical Project Manager
RemoteUnited States
United States
About the opportunity
Symmetrio is recruiting a Technical Project Manager for our customer, a large global hospitality and food services organization. This consultant will serve as the client-side project manager for a multi-release initiative to replace a legacy meal plan management and analytics platform with a modern, web-based solution. Working alongside the third-party development partner’s project manager, the consultant will lead delivery across business, IT, and vendor teams from planning through production deployment.
Success Measures
Compensation: $140,000–$170,000 annually
Contract: Initial 6-month contract with a strong likelihood of extension
- Platform delivered on schedule and within budget.
- Successful migration from the legacy system with minimal business disruption.
- High stakeholder satisfaction and user adoption.
- Project objectives, quality standards, and operational readiness achieved.
Responsibilities
Project Leadership
- Manage end-to-end delivery from planning through deployment, owning scope, schedule, budget, risks, issues, and dependencies.
- Establish project governance and reporting, including monthly steering committee updates and executive communications.
- Run change control and keep the project within its agreed scope.
Stakeholder and Vendor Management
- Serve as the primary liaison between business stakeholders, internal IT teams, and the third-party development partner.
- Partner with the vendor’s project manager and hold the vendor accountable to the statement of work, milestones, and deliverables.
- Facilitate requirements gathering, decision-making, and issue resolution, and ensure business needs stay aligned with technical delivery.
- Secure time from subject matter experts who are balancing project work with their day jobs. Build a recurring meeting cadence, negotiate realistic commitments, and escalate conflicts early.
Agile Delivery Management
- Coordinate sprint planning, backlog prioritization, sprint reviews and demos, release planning, and deployment activities with the product owner.
- Manage user acceptance testing, including test scenarios, tester availability, defect triage, and sign-off.
- Monitor milestones and confirm quality and readiness for production.
Data Migration and Integration
- Lead coordination of data migration from the legacy platform, including trial loads, validation, and production cutover.
- Coordinate integrations with enterprise systems such as master data, finance and budgeting, and consumer-facing applications, including technical contacts, access, and data-sharing requirements.
Change Management and Adoption
- Develop communication, training, and rollout plans, including train-the-trainer sessions.
- Drive stakeholder engagement and organizational readiness among users accustomed to the existing system.
- Support transition to operational support teams following implementation.
Minimum requirements
- Bachelor’s degree in Business, Information Technology, or a related field.
- 5+ years of project management experience leading enterprise software implementations, including projects where a third-party vendor built the solution and you managed from the client side.
- Experience with Agile and hybrid delivery methodologies.
- Proven success managing cross-functional teams, vendors, integrations, and data migration.
- Experience leading UAT and presenting to steering committees and executives.
- Ability to influence and keep teams on schedule without direct authority.
- Strong communication, leadership, and stakeholder management skills.
- Ability to travel quarterly.
Preferred
- PMP, PMI-ACP, CSM, or similar certification.
- Experience with analytics, reporting, or enterprise business applications.
- Experience managing large-scale digital transformation or legacy replacement initiatives.
- Experience in hospitality, food service, higher education, retail, or POS environments.
- Experience with vendor SOW oversight, change control, or cloud hosting transitions.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan
- Paid Time Off (Vacation, Sick, & Public Holiday)
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