Mexico
Grupo Coppel
Grupo Coppel
National Manager of Retail IT Evolution Solutions
Mexico
Ciudad de México, Mexico
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About
Lead the strategy, development, implementation, and ongoing operation of software solutions for the Supply Chain, driving technological evolution aligned with business objectives to maximize the operational efficiency of distribution centers (CEDIS), automate logistics processes, and ensure excellence and continuity in customer service.
Responsibilities
- Lead the design and definition of the technological strategy for the entire Supply Chain, conducting in-depth analysis of current CEDIS workflows to automate operational processes and eliminate bottlenecks, making technology a key enabler for operational efficiency and customer experience.
- Direct the full lifecycle of technological solutions, coordinating cross-functionally with Centers of Excellence (COE) and multidisciplinary development teams both within the Group and internationally, ensuring the use of flexible architectures to deliver robust products with strict standards that support high transaction volumes and guarantee orderly technological growth.
- Proactively evaluate and integrate disruptive digital tools, researching global trends to continuously modernize the company's ecosystem (WMS, OMS, TMS, IM, etc.), avoiding technical obsolescence and preparing the organization for an omnichannel future, keeping the Supply Chain one step ahead in the industry.
- Ensure maximum availability, optimal performance, and stability of all platforms and systems in the CEDIS, implementing preventive monitoring and robust contingency plans to perform maintenance without impact, thereby avoiding any disruption in the sorting, storage, and distribution of merchandise.
- Govern the relationship, quality, and deliverables of external companies and service providers, defining rigorous Service Level Agreements (SLAs) and requiring compliance with cybersecurity standards to negotiate scopes that complement internal operational capacity during demand peaks.
Requirements
- 5 to 6 years as a Senior Manager in Store, Chain, or Commercial Solutions.
- 4 to 5 years as a National Manager in Store, Chain, or Commercial Solutions, 4 to 5 years as an Assistant Director of Enablers in systems and Operations transformation, 4 to 5 years as an SBP participating strategically in the Store, Chain, or Commercial verticals.
- Knowledge in the adoption and implementation of existing technology trends such as WMS, OMS, TMS, IM, including the use of AI, process management, and optimization.
- Proven ability to make critical decisions based on data analysis (Data-Driven) and the performance of implemented technologies.
- Agile Methodologies (SCRUM MASTER, SAFE), ITIL Certification, PMP (complementary certifications).
- Advanced English C1.
Education
- Bachelor's degree in Computer Systems Engineering, Bachelor's degree in Information Technology, Bachelor's degree in Business Management.
- Master's degree in Business Administration, Master's degree in Technological Innovation Management, Master's degree in Logistics and Supply Chain.
Benefits
- Base salary
- Savings fund
- Discounts on furniture and clothing purchases
- Christmas bonus (Aguinaldo)
- Vacation time
- Vacation premium
- Profit sharing
- Birthday day off
- Study scholarships
- School supplies
- Family protection club
- Pleasant work environment
- Among other benefits and perks
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