United States
CSC Leasing Co.
ManpowerGroup WorkMyWay
Test
United States
Allentown, Pennsylvania, United States
SQL
JOB DESCRIPTION & REQUIREMENTS
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
GENERAL INFORMATION
Client Accenture
City Tex
State Texas
Work Style Remote
You Are
A CC&B and CCS domain expert who specializes in business validation — the complex, multi-dimensional testing effort that confirms a CCS upgrade doesn't just work technically but accurately reproduces business outcomes across GL, collections, field activities, letters, and ToDos. You run triage like a program, not a task list. You are methodical, data driven, and an expert communicator who can synthesize domain-level variance trends into leadership-ready insights.
You know how to work across diverse workstreams and keep a high-volume triage cadence on track.
The Work: •
- Lead Tier 1 and Tier 2 business validation variance analysis across GL, Collections & Credit (C&C), Field Activities, Letters, and ToDos between CC&B and CCS upgrade environments. •
- Own the daily business validation triage cadence — reviewing BV metric outputs, categorizing variances, assigning root cause, and driving defect resolution across domain workstreams. •
- Create structured defect records with root cause analysis, domain-level impact assessment, and remediation recommendations for functional and technical teams. •
- Use SQL and Azure-based data tools (Blob Storage, ADF, Azure SQL) to investigate variance root cause at the data layer across GL transactions, batch processing, and ToDo management. •
- Analyze business validation patterns and trends by domain (GL, C&C, Field Activities, Letters, ToDos) to surface systemic configuration or logic gaps. •
- Present domain-level trend analysis, defect aging summaries, and open risk items to program leadership on a regular basis. •
- Collaborate with functional workstream leads, batch SMEs, and integration teams to resolve complex cross-domain business validation issues. •
- Maintain triage process documentation, defect categorization standards, and domain-level BV dashboards using Power BI and JIRA.
Here's What You Need: •
- Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M, spanning multiple functional domains (billing, GL, field activities, collections). •
- Minimum 5 years of experience using SQL and data query tools to investigate Oracle Utilities data issues, GL transactions, and batch processing results. •
- Minimum 3 years of experience in a business validation, triage lead, or test lead role on an Oracle Utilities implementation or upgrade program. •
- Minimum 2 years of experience with Azure data services (Blob Storage, ADF, or Azure SQL) in the context of utility data pipelines or testing environments. •
- Minimum 2 years of experience with JIRA defect tracking and Power BI reporting in a project delivery context. •
- Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.
Bonus Points If: •
- Prior experience on a CC&B-to-CCS migration or upgrade project with business validation or parallel testing responsibilities. •
- Oracle Utilities CC&B or CCS certification. •
- Experience with batch processing validation, ToDo management workflows, or GL reconciliation in Oracle Utilities. •
- Familiarity with letter template configuration and collections process design in CC&B or CCS.
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