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Accenture

ServiceNow Developer Analysts and Consultants

JavaScript
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About the opportunity

Accenture is a leading global professional services company with a focus on digital, cloud, and security solutions. By combining unmatched experience and specialized skills across more than 40 industries, we offer services in the following areas: Strategy & Consulting, Interactive, Technology, and Operations. All are powered by the world's largest network of advanced technology and intelligent operations centers. Our 674 thousand employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, employees, shareholders, partners, and communities.

Visit accenture.com accenture.com

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at accenture.com accenture.com/

Analyst Role Activities

  1. Will work on ServiceNow platform implementation, configuration, and support projects across its various modules: (ITSM, CSM, ITOM [CMDB, Discovery, Service Mapping], SPM, App Engine, and Integration Hub / APIs REST), developing and customizing applications according to user needs, aiming to optimize operational efficiency, engaging in recurring discussions with the client for requirements gathering;
  1. Responsible for the project development process, business environment configuration, and production environment deployment management based on business requirements and processes.
  1. Will perform data imports and integrations;
  1. Writing stories, creating rules and workflows;
  1. Document and assist in the technical training of junior developer teams.

Consultant Role Activities

  1. Will work on ServiceNow platform implementation, configuration, and support projects across its various modules: ITSM, CSM, ITOM [CMDB, Discovery, Service Mapping], SPM, App Engine, and Integration Hub / APIs REST, developing and customizing applications according to user needs, aiming to optimize operational efficiency, engaging in recurring discussions with the client for requirements gathering;
  1. Responsible for the project development process, business environment configuration, and constant interface with the client for requirements gathering,
  1. translating tasks for the Dev team;
  1. Understand business needs and design architectures;
  1. Will perform integration processes;
  1. Document and assist in the technical training of developers, monitoring deliverables and ensuring SLA compliance.

Hiring CLT

Remote and/or hybrid.

Additionally, we are looking for:

Self-starter profile - professionals who are constantly seeking to learn;

Good interpersonal relationships - our team is huge and will give you the opportunity to grow a lot!

Job Location: Brazil

#LI-LATAM

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Minimum requirements

Required Qualifications

  1. Solid experience in Development with programming languages such as JavaScript, HTML, CSS, Angular JS;
  1. Advanced English (speaking/writing/reading);
  1. Experience with the ServiceNow platform - platform configurations;
  1. Business rules, UI action, client script, schedule job;
  1. Good understanding of databases;
  1. Technology-related courses

Desirable/ Differentiators

  1. CSA and/or CIS ITSM certifications

*Benefits

  • 🏥 Medical Assistance – 100% subsidized by the company (primary member and dependents)
  • 🦷 Dental Assistance
  • 🍽️ Meal or Food Voucher with no deduction
  • 🛡️ Life Insurance
  • 📈 Private Pension Plan
  • 🏋️ Welhub
  • 📉 Option to purchase company stock at a discount
  • 💊 Pharmacy Discount
  • 👶 Childcare Assistance
  • 📚 Partnership with language schools
  • 👨‍👩‍👧 Extended Maternity and Paternity Leave
  • 💰 PPR

*According to current policy.

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