Brazil
C6 Bank
Inter Carreiras
TECHNOLOGY MANAGER - Channels
Brazil
Belo Horizonte, Minas Gerais, Brazil
AWSKubernetes
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About the opportunity
Get to Know Inter. As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.
Become Sangue Laranja.
Get to Know Inter. As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.
Become Sangue Laranja.
About the role and mission
Lead and develop engineering and architecture teams for conversational channels with the goal of transforming business objectives into technology strategy and roadmaps.
In your day-to-day, you will:
- Plan capacity, priorities, budget, and key performance indicators for the area.
- Ensure secure, scalable, resilient, and high-availability deliveries.
- Monitor productivity, quality, costs, availability, and incidents.
- Promote architecture practices, DevSecOps, observability, testing, and continuous improvement.
- Manage technological risks, technical debt, vendors, and contracts.
- Work in collaboration with Product, Security, Risk, Compliance, and business areas.
- Ensure adherence to LGPD and regulations applicable to the financial sector.
- Coordinate critical incidents, root cause analysis, and prevention plans.
- Develop professionals through feedback, evaluations, and career planning.
- Participate in executive on-call rotations during critical incidents.
What we are looking for
Required
- Bachelor’s degree in Information Technology, Engineering, or related fields.
- Experience in managing technology teams and leadership development with over 5 years in management roles for strategic projects.
- Experience with critical, high-availability systems and high-volume transactions.
- Knowledge of software architecture, APIs, integrations, and distributed systems.
- Experience with cloud, DevOps/DevSecOps practices, and observability.
- Knowledge of information security, risk management, and data protection.
- Experience with agile methodologies, metrics, budget management, and vendors.
- Ability to connect technological decisions to business objectives.
- Executive communication, negotiation, conflict management, and decision-making skills.
- Availability for on-call support in critical situations.
Preferred
- Experience in fintechs, banks, payment methods, or regulated environments.
- Knowledge of conversational channels, channels, and data/event-driven environments.
- Experience with AWS, Azure or Google Cloud, Kubernetes and infrastructure as code.
- Knowledge of LGPD, PCI DSS, and financial sector regulations.
- Experience in platform modernization and digital transformation.
- Advanced English; certifications in cloud, ITIL, COBIT, PMP, agility, security, or architecture.
- Experience in managing international partners and vendors.
Benefits
- Grocery and meal vouchers
- Health and dental insurance
- Life insurance
- Birthday Day Off
- Baby On Board program and lactation room
- Extended parental leave
- Daycare/nanny allowance and/or allowance for children with disabilities
- Wellhub and Inter Running Group
- CARE4U space (Belo Horizonte): self-care services with exclusive rates, decompression area, games, and mini-golf course
- Perks in our SuperApp, such as Duo Gourmet
- Inter Prime Card
- Internal training and development programs
Selection Process Steps
- Resume screening;
- Screening (initial contact to align expectations regarding the role);
- Assessments;
- Interview with the Talent team;
- Technical test (when necessary);
- Interview with leadership;
- Job offer.
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